Great place with great people. Thomas is great and keeps you informed. Had an IVA go bad and they got me up and running in no time. Hope I don't ever have to go back but if I do break down in Rapid City again this is where I'll be.
Amazing staff and great fast service. Can not recommend enough will be our only Peterbilt we go to.
The people at Allstate Peterbilt are the most incredible people I’ve ever met in my life since I got my first Peterbilt I have never gotten the best experience the way I got and the service manager Tom is the most wonderful person I’ve ever met he took the time to make sure everything was taken care of he looked at me like family not some one he could make money off I would really recommend everybody to go there and meet the people at Allstate Peterbilt
Recently I needed help with a diesel fuel contamination issue. I brought my Mercedes Sprinter 3500 RV in but arrived just as the shop was closing. I was able to talk with the service manager, Tom, who despite the hour was willing to stay and help me. He and a technician, Patrick, quickly resolved the problem. BothTom and Patrick were great. The guys went above and beyond given it was time to quit for the day. Simply put, their willingness to go the extra mile saved me at least a couple of days of down time. They were exceptionally accommodating and pleasant. I absolutely recommend them regardless of the problem. There guy’s are great and really made the difference for me.... More
Very nice and friendly people
Checked my def system
Didn’t find any problems
They even can provide you with a car for shopping while waiting for your truck
Great people that got me in a decent time cleared my codes and did a injectors calibration all good to go.. they have a great trucker lounge but the sandwiches in the machine to get for 3.50 dollar are so terrible.. but hey the mechanics and staff are ????
Very helpful staff. We ordered a part and came on time. Happy with the service.
Shop is amazing! Had a super weird no crank no start issue. Got my batteries replaced along with a pretty in depth electrical diag. Checked in with them around 9am, out by 3pm with everything working again as it should. Staff is super friendly, space to drop trailers. Finding it is a bit of a hassle, but there are a couple signs posted and Google maps will bring you to the signs.
I bought a 2020 579 from another dealer I made it down to Clear Lake Iowa to the Peterbilt shop with a check engine lite on an about to derate. I talked to Ryan an he got me in as soon as he could got me fixed up an on the road again. I can’t say enough good things about his team Ryan the service manager an Bob the service writer an the mechanics that worked on my truck, thank you all, all of you were amazing! Also the parts people they got the parts in quickly.
Thank you all for an amazing job! I will definitely use this shop again!... More
Had a nightmare issue with some wiring, Tim and Patrick were awesome but Martin got it figured out for me. Can't say enough about the way they take care of their customers. Thanks again fellas. You too Tom lol